1. SUBMIT YOUR ORDER
You can place your order by filling out a custom order form. The order form you fill out will provide the information needed to complete your order. Please fill out the form as detailed as possible. Also, try to answer all questions on the form. The more information you give, the easier it will be for me to capture the look you are looking for.
Once I've received your order form, I will send a PayPal invoice to you. If your order is over $200, you can choose to pay the amount in full or make a 50% non-refundable deposit. If your order is under $200, you must pay the amount in full.
The 50% deposit is required to secure your spot. If you only make a deposit, you will have to pay the remaining balance after your final approved preview. I will not send your files or install your design until all invoices have been paid.
3. ORDER CONFORMATION
Once you have submitted your order, you will receive a reply within 24 to 48 hours on Monday through Friday. If you have placed an order on a Saturday or Sunday, You will receive an email on Monday. If you haven't received an email from me within FOUR DAYS, please check your spam/junk folder.
I will not send an email during major USA holidays.
4. WAIT TIME
Due to the demand on custom orders, there is a short time wait. Your name will be placed on a waiting list. Your place on this list will be determined when I have received your deposit or full payment. While you are waiting, here are a few things your can do to get ready.
CREATE A PINTEREST BOARD
Please create a pinterest board with pins that will show the colors, fonts, and style that represents you or your business. This board will be a great way for me to use as inspiration for your design.
PAGES & CONTENT
Please get all pages and content ready for your site/blog. If your pages and content are not ready by the time I begin your design, your order my be delayed.
SEND ADDITIONAL INFORMATION
Please get all additional information ready and attach it to the conformation email. This can include any images, logos, or information you would like for me to add to your design.
5. DESIGNER CONTACT
When your name reaches the top of the design list, I will contact you to introduce myself and to ask any questions I may have after reviewing your order. At this time, I will also ask for the direct link to your Pinterest board and may also ask for your Weebly login information (username/password), domain login information (if you've purchased your domain from a domain registration site), and any additional information I feel is needed in order to complete your order.
6. DESIGN MOOD BOARD
I will use the information you have sent and your pinterest board to create a mood board. This mood board will help to assure that I am in the right direction with your custom design. The board will show you the colors, fonts. patterns, and style for your design. If you would like for me to change something on your mood board, I will be happy to do so.
Once your mood board is in place, I will start on your preview.
If you are ordering a web design, I will create a test site for you. Once the test site is ready to view, I will email you the link for you to preview it. From there you can let me know of any changes you would like for me to make.
If you are ordering a print design, I will email you a proof of your design. From there you can let me know of the changes you would like for me to make.
If for some reason you do not like the design I've created for you, I'll be happy to provide a revision for you. If the revisions extend the time of a normal design time (2 weeks) and starts cutting into another clients design time, then you will be charged $20 per-hour for any additional time.
8. DELIVERY OF FILES
If you've ordered a print design, I will email you all files. Your files will be in JPG format. If you need a different file format, please let me know before hand.
If you've ordered a web design and approved the final preview, I will start moving everything from the test site to your site. I will also code in all sidebar items. Once I have installed all items to your site or blog, I will email you all PNG files I have created for you.
***Order must be paid in full before you can receive your files.